Author | Henk Wynjeterp – Regional Lead – Europe
Enterprise Asset Management Systems (EAMS) are no longer optional—they’re essential. Most asset-intensive organisations have one. Many are in the process of switching or upgrading. And yet, very few extract lasting value from their investment. Why? The answer lies not in the software itself, but in the strategy and structure that surround it.
At Pragma, we’ve learned that the difference between a system that works and one that works for you comes down to methodology.
Integration ≠ Implementation
The word “implementation” is often misused. It conjures images of go-live checklists and system logins. However, actual implementation – the kind that improves performance and builds organisational capability – requires more than integration into existing IT landscapes. It demands integration into how people make decisions, solve problems, and act on data.
This is where many EAMS projects fall short. The system may be operational, but it’s not embedded. Users may be trained, but they’re not empowered. Reports may exist, but no one is accountable for what they reveal.
Methodology: The hidden differentiator
Successful asset owners treat their EAMS not as a standalone tool, but as part of a living management system. At Pragma, we base our approach on a well-established principle: the Plan-Do-Check-Act (PDCA) cycle. This timeless model underpins most asset and quality management standards, including ISO 55000.
However, while PDCA is simple in theory, executing it consistently across a large organisation is complex. That’s why we’ve developed the Asset Care Centre (ACC) methodology—our structured, role-based framework for embedding the PDCA cycle into day-to-day asset management.
Here’s what it looks like in practice:
- Plan: Define roles, responsibilities, KPIs, and action plans using an asset management framework.
- Do: Execute work through structured daily, weekly, and monthly processes, powered by On Key workflows.
- Check: Use dashboards and reports to assess performance and identify gaps.
- Act: Drive improvement actions through facilitated meetings and structured follow-through.
This loop, powered by real data and accountability, keeps systems relevant and continuously improving.
From platform to partner: Pragma’s holistic approach
The good news? You don’t have to do it alone.
As the developer of the On Key platform, we understand that software is only part of the story. At Pragma, we believe the success of an enterprise asset management system doesn’t hinge on the software alone, it hinges on how well it brings together the right people, supports sound processes, and is enabled by capable tools.
That’s why the Pragma Group delivers a comprehensive ecosystem to support our clients at every stage of their asset management journey:
|
|
| |
|
Each of these elements matters. But when they’re combined under a clear methodology, like our Asset Care Centre approach, they become a catalyst for real, measurable results.
This isn’t about ticking boxes or selling services. It’s about ensuring every EAMS implementation becomes a vehicle for long-term value, not a temporary system upgrade.
On Key: Built to support better methodology
On Key was designed with this philosophy in mind. Its modular, integration-ready architecture allows organisations to adapt their asset management system as needs evolve, without sacrificing governance or performance.
The platform is built to support:
- Structured improvement initiatives,
- Role-specific training and access,
- Automated workflows that align with best-practice methodologies, and
- Realtime feedback loops that close the gap between planning and execution.
It’s not just software. It’s a system that’s ready to be embedded in yours.
Success is not the go-live. It’s what comes after.
As ISO 55000 reminds us, asset management systems must be in place and in use. Real success begins when the system becomes second nature – when decisions are routinely based on asset data, and improvement actions are part of daily operations.
This kind of embedded, evolving approach transforms an EAMS from a line item in the budget into a strategic advantage for the business. And it’s the kind of success the Pragma Group is built to deliver.
Implementation is just the beginning. Let’s help you embed your system in a way that delivers sustainable value. Explore how our methodology, platform and services can support your asset management maturity journey. Talk to our team.