Service Request app
Get more people to contribute to your asset management or facility management success. Enable different stakeholders to log service requests by simply scanning a QR code on the asset with their smart device. Receive more data, respond more quickly, and improve the performance of your asset or facility.
With the Service Request app, you will be able to:
- Authenticate with Active Directory or with email only
- Scan QR code of the asset
- See open service requests for the asset
- Log request
- Receive email with service request confirmation
- Improve response time
- Remain updated about progress
Work Portal app
Engage with your contractors through a digital platform. Assign work to contractors and track the progress of the work. Simplify commercial transactions by getting contractors to upload invoices and costing details, and validate the transactions before the work is submitted for approval.
With the Work Portal app, your contractors can:
- View work assigned to them
- Update progress on their work
- Update their work order feedback
- Update cost items for their work orders
- Upload supporting documentation
Field Engineer app
Improve the efficiency and effectiveness of your field service engineers on site during field inspections. Our native Field Engineer app makes site information available and facilitates site activities in a user centric manner.
With the Field Engineer app, your field engineers can:
- Do over inspections
- Inspect open work requests
- Confirm and update asset attribute values
- Request changes to the asset register
- Create new work orders
- Record general asset inspection
- Conduct work offline