End user device requirements for On Key software applications

On Key End User Device Specification
Platform On Key Plus On Key Action On Key Insights On Key 5
Application Browser based application Field Engineer Other apps All Desktop application Work Manager
Device Desktop Mobile Mobile Mobile Desktop Mobile Desktop Desktop Mobile
Software Operating system Latest stable version of Windows 10 Latest stable version of Android or iOS Latest stable version of Android or iOS Latest stable version of Android or iOS Latest stable version of Windows 10 Latest stable version of Android or iOS Latest stable version of Windows 10 Latest stable version of Windows 10 Android 7.0 or higher / iOS 9.0 or higher
Browser Latest stable version of Edge, Firefox, Google Chrome or Safari Latest stable version of Edge, Firefox, Google Chrome or Safari Latest stable version of Google Chrome or Safari Latest stable version of Google Chrome or Safari Latest stable version of Google Chrome or Safari Latest stable version of Edge, Firefox, Google Chrome or Safari Latest stable version of Edge, Firefox, Google Chrome or Safari Latest stable version of IE 11 or Edge Chromium with IE compatability mode N/A
Hardware CPU Minimum Quad Core Intel i3 10th generation 1.8GHz Quad Core 2.0GHz Quad Core 1.8GHz Quad Core Minimum Quad Core Intel i3 10th generation 1.8GHz Quad Core Minimum Quad Core Intel i3 10th generation Minimum Quad Core Intel i3 10th generation 1.8GHz Quad Core
RAM 8GB Recommended (minimum 4GB) 4GB 4GB (6GB recommended for intensive use) 4GB 4GB 4GB 4GB 4GB 2GB
Storage SSD. Minimum 32GB free space Minimum 32GB Minimum 32GB No special requirement No special requirement No special requirement No special requirement No special requirement Minimum 32GB
Camera Not required Not required Required Optional Optional Not required Not required Not required Required
GPS Not required Not required Required Optional Optional Not required Not equired Not required Required

Notes and disclaimers

  • This specification has been unverified for versions of On Key beyond V2023.11.0.
  • Clients need to validate that the devices they intend to use perform adequately on their data.
  • Clients can engage with the development team through a support ticket and the help of the project engineers if they require assistance in selecting or testing specific devices.

Download the latest end user device specifications here